Maintenance Services

Here at J&R manufacturing we make the finest smokers, grills, and rotisseries in the world. We also offer the best factory service, with experienced technicians, offering support onsite, or via phone and email.

Factory Service Area

We currently service an approximate 300 mile radius area around our Texas location. For those outside this radius, not to worry! We have partnered with an authorized service agent in the contiguous United States. For all maintenance inquiries, please contact 972-289-0801.

Products that last a lifetime

Durability starts with our experienced, dedicated employees who take great pride in their craft. We manufacture high quality and thoroughly field tested culinary products to supply your kitchen with the power of live fuel technology. All of our products are durable, chef-friendly, cost-effective, and innovative.

Our process uses heavy gauge steel and thick refractory linings to ensure your product lasts a lifetime. Learn more about how these smoker and broiler units are designed for commercial kitchens, heavy-use and thousands of pounds of exceptionally flavored barbeque.

Available Services

At J&R, we are more than just sales people. We are "people" people. We're committed to your satisfaction so we offer a full array of services to keep your equipment running well. We are unapologetic in our quest for mouth-watering barbecue for all!

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On-Site Repairs

When you need something fixed quickly, we will travel up to 300 miles to get the job done and get you back in the kitchen.

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Off-Site Repairs

If the repair needs more specialized attention, we can take your equipment to our warehouse where our highly trained technicians will fix your equipment. 

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Sometimes older equipment just needs a little TLC to operate like new! We love restoring grills to pristine condition.

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Part Replacements

We maintain a huge selection of replacement parts to meet your every need. 

No One Knows Your Product Better Than We Do

Serving you the best experience. From manufacturing to shipment to installation J&R is here to help deliver the best experience out of your new equipment with a full-circle customer service approach.

Two brand new J&R products
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Customer Service

We have knowledgeable staff to answer the toll free phone lines and are able to help. Support is available before, during, and at any time after installation.

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Test Kitchen

Our fully equipped J&R Test Kitchen is always available for new and existing customers interested in menu testing, recipe trials and firsthand training using genuine J&R equipment.

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Our Authentic Guarantee

Our authentic guarantee is to always manufacture innovative, premium quality industrial live fuel kitchen equipment to cater to the evolving needs of our customers worldwide.

Two brand new J&R products

Our Bestselling Products

Our best selling products, like the Brazilian Churrasco Rotisseries and Japanese Robata Grills are thoroughly tested prior to shipment to ensure that it meets quality and safety standards.


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We Will Collaborate To Build
The Custom Grill of Your Dreams

Contact us today to bring your vision to life!