Factory Service Area
We currently service an approximate 300 mile radius area around our Texas location. For those outside this radius, not to worry! We have partnered with an authorized service agent in the contiguous United States. For all maintenance inquiries, please contact 972-289-0801.
Products that last a lifetime
Durability starts with our experienced, dedicated employees who take great pride in their craft. We manufacture high quality and thoroughly field tested culinary products to supply your kitchen with the power of live fuel technology. All of our products are durable, chef-friendly, cost-effective, and innovative.
Our process uses heavy gauge steel and thick refractory linings to ensure your product lasts a lifetime. Learn more about how these smoker and broiler units are designed for commercial kitchens, heavy-use and thousands of pounds of exceptionally flavored barbeque.
Available Services
At J&R, we are more than just sales people. We are "people" people. We're committed to your satisfaction so we offer a full array of services to keep your equipment running well. We are unapologetic in our quest for mouth-watering barbecue for all!
On-Site Repairs
When you need something fixed quickly, we will travel up to 300 miles to get the job done and get you back in the kitchen.
Off-Site Repairs
If the repair needs more specialized attention, we can take your equipment to our warehouse where our highly trained technicians will fix your equipment.
Refurbishing
Sometimes older equipment just needs a little TLC to operate like new! We love restoring grills to pristine condition.
Part Replacements
We maintain a huge selection of replacement parts to meet your every need.
No One Knows Your Product Better Than We Do
Serving you the best experience. From manufacturing to shipment to installation J&R is here to help deliver the best experience out of your new equipment with a full-circle customer service approach.
Customer Service
We have knowledgeable staff to answer the toll free phone lines and are able to help. Support is available before, during, and at any time after installation.
Test Kitchen
Our fully equipped J&R Test Kitchen is always available for new and existing customers interested in menu testing, recipe trials and firsthand training using genuine J&R equipment.
Our Authentic Guarantee
Our authentic guarantee is to always manufacture innovative, premium quality industrial live fuel kitchen equipment to cater to the evolving needs of our customers worldwide.
Our Bestselling Products
Our best selling products, like the Brazilian Churrasco Rotisseries and Japanese Robata Grills are thoroughly tested prior to shipment to ensure that it meets quality and safety standards.
Fabuloso ™ Rotisserie
A rotisserie combines gas-fired infrared burners with a wood-burning area.
Oyler ™ 700 Smoker
The world’s finest wood-fired smoker cooks up to 1000 lbs of protein, unattended.
Oyler ™ 1300 Smoker
The world’s finest wood-fired smoker cooks up to 2000 lbs of protein, unattended.
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